Sometimes, it's good to be a network admin. I was this [..] close to declaring FATWAH on cox cable because their service seemed to crap out every 15 minutes, and then come back 15 minutes later. Being in my job, I knew it wasn't the internet connection itself, but the DNS services that were causing the problem. For those who haven't heard of DNS services, they're sort of a combination of road maps and highway signs on the information superhighway. If you already know the way, you can get to where you're going without them, but if you don't you're screwed.
Cox's road maps and street signs regularly burst into flames. However, I know of several alternative sources for road maps and signs. A few clicks of the mouse, a couple of numbers entered, and PRESTO. Damn thing runs faster than it ever did.